Our refund policy is simple.
We respond favorably to all refund requests made within a reasonable timeframe, regardless of the reasons.
We prefer to focus on building an exceptional user experience rather than quibbling over right to withdrawal deadlines.
Because we are convinced that a customer who is refunded quickly is more likely to resubscribe in the future than a customer who has been denied a refund ;)
If you would like to request a refund, you can contact our support team via the Chat feature or by email at [email protected].